Frequently Asked Questions
Find answers to common questions about CampusFood
General Questions
CampusFood is a platform that connects students with food vendors on college campuses, making it easy to order food online for pickup.
Simply create an account, select your college, and start browsing nearby vendors. You can place orders immediately.
Yes, CampusFood is completely free for students. Vendors pay a small commission on orders.
For Students
Browse vendors, add items to your cart, proceed to checkout, and confirm your order. You'll receive notifications about your order status.
You can cancel orders while they are in "placed" status. Once a vendor accepts your order, cancellation may not be possible.
Payments are handled securely through our platform. We accept credit/debit cards and digital wallets.
Please contact the vendor directly through the contact information in your order details. If issues persist, contact our support team.
For Vendors
Register as a vendor on our platform. You'll need to provide your business details and wait for verification.
We charge a competitive commission rate on each order. Contact our sales team for specific pricing.
Once verified, you'll have access to a vendor dashboard where you can add, edit, and manage your menu items.
Payouts are processed weekly via bank transfer. You can track your earnings in the vendor dashboard.
Technical Questions
Yes, CampusFood is available as a mobile app for both iOS and Android devices.
Click on "Forgot Password" on the login page and follow the instructions sent to your email.
Yes, we use industry-standard encryption and security measures to protect your data.
Still Have Questions?
Our support team is here to help you with any questions.